Commentary: PE-backed sales-driven contractors thrive while mom-and-pop shops suffer

Bryan Orr contends that private-equity-held, sales-driven residential HVAC contractors are highly profitable and prominent, while smaller relationship-focused mom-and-pop shops bear the cost burdens and end up suffering.

“the whole private equity held, sales -driven residential contracting business, they're doing just fine. Contractors at that level are making tons of money, and those are the ones who get the write -ups in the Wall Street Journal and everything else. It's the smaller mom -and -pop shops who are actually more interested in the relationships with their clients and doing a better job. Those are the ones who end up suffering because they end up eating it a lot of times.”

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