Owner predicts PE-driven sales-first home-services model will eventually fail

Bryan Orr argues the private-equity model of squeezing margins through high-priced sales will run out of customers, and consumers will prefer founder-owned or employee-owned businesses that care more.

“eventually, folks are going to catch on that, really, I'd rather work with the original founder -owned or employee -owned businesses who actually care more and who aren't as concerned about squeezing the maximum margin and maximum production and maximum efficiency.”

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