PE firms buying HVAC businesses and deploying CRM/operations software

Bergmann observes that PE firms are buying home-service businesses and that throwing money at them is not enough, but that the value some bring is installing operational systems like ServiceTitan, Housecall Pro, and CRMs.

“We have all these PEs buying businesses. Throwing money at them is not fixing them. The value that they need to bring in, and a lot of them have brought in, is things like Service Titan or House Call Pro or CRM.”

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