Technicians at PE-acquired shops report quotas, commission pay, pressure to condemn equipment

Technicians at acquired shops report a shift to sales quotas, commission pay replacing hourly, thinner benefits, and pressure to condemn equipment that still has life, creating a reputation gap independents can exploit.

“Technicians at acquired shops report the shift to sales quotas, commission pay replacing hourly, thinner benefits, and pressure to condemn equipment that still has life in it. That is the reputation gap an honest independent drives a truck through.”

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