Collins Comfort Masters

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Customer reviews

Excerpts from Google Business Profile.

• 5 E Makous 2025-12-30

  We had our new Eco water softener system installed by Collins Comfort. Tanner did the work and he was hard-working, detail oriented, and extremely conscientious about making sure everything was done well. He rechecked his work many times and explained everything to us in great detail. We appreciated this very much. Then he cleaned up everything meticulously. So far our system is working very well. Our water feels soft and our RO system is also working very well. I highly recommend Collins Comfort and the Eco water softener system!

• 5 Craig Allen 2025-09-01

  Collins All About Water definitely deserves a five-star rating. Its people did an excellent job of replacing a water heater and installing a two-component water purification system. On his own time, the lead person, Eric Drummond, came to my house on a Sunday to assess what I needed and prepare a very reasonable estimate. He and a second installer arrived about two weeks later to do the installation. It consisted in the garage in addition to the water heater an Eco Water conditioner/refiner and, inside my kitchen, an under sink drinking water system. Immediately upon their arrival, Eric and his associate had the units and their accompanying parts ready to go. Part of the work required the extension of a pipe through a wall to an outdoor tap. It also required a special electrical connection that Eric devised. The job took four hours, less time than I expected. They did not, however, rush the work. They were extremely courteous. It clear they cared that I would be satisfied. I especially appreciated Eric’s highly informed instructions on operating the two water systems. Great experience. If I should have water needs in the future, Collins is who I will call.

• 5 Whitney Douglass 2025-08-02

  Mario and Ammon did a stellar job! Showed up early got done early Ask for them if they are available. Arron what’s my initial contact when he gave me an estimate? I told him I’ll get a couple more bids and get back to you. I had three bits. Tell me that I would be responsible for drywall work because our unit was in the attic and they needed to cut a hole in the ceiling. My first thought was great. I’ll get a new AC and I’ll have to deal with painters and contractors to fix my ceiling in the middle of my living room. after multiple bid they weren’t Necessarily the lowest, but they certainly weren’t the highest so I asked about the ceiling Arron w/Collins comfort he told me if we need to make a hole. We’ll make a hole and fix it. We have a whole team that will take care of any repairs so I went with them - I did have access to the attic through the laundry room 20 x 25 Ish typical access But it certainly wasn’t convenient to get an air handler out the installers, Mario and Arron Remove the air handler piece by piece and fed the pieces through the small access hole And then had to disassemble the new unit feed the pieces up and rebuild it up in my attic, and add back my air scrubbers which they did phenomenal job !! Showed up an hour early was done by 3:00 PM. It was 106 out that day. Probably 125 or better in the attic no complaints part of the job handshake in a smile to a job. Well done. I wanted to add they were the only company that could install the next day this was Friday going into the weekend Arron assured me they will be here in 730 am they showed up a 630am …the all other bids were not next day maybe next week or no real answer at all.